Frequently Asked Questions
We want to help you create the ultimate wedding and make the process of organising your wedding cars as simple as possible. We know how hard it is planning your special day and that you may have some questions about us or about wedding car hire in general.
Below we have outlined the most frequently asked questions to help you with your planning and to keep you well informed of everything you need to know.
For more information or if you have a question that is not on this list please feel free to contact our office on (03) 9388 2100 or visit our showroom to inspect our vehicles.
Why should i book with Triple R?
When booking with Triple R you are dealing with a family owned business operating for over 35 years. We pride ourselves on our friendly service, professionalism and value for money. All our cars are owned and operated by Triple R and not a 3rd party provider. The car you book is the car you will get.
What assistance do I get from the Chauffeur?
Your chauffeur is attentive and friendly and will assist you on the day. This includes opening the car doors, helping you in and out of the wedding cars and assist in any other way required to make your experience enjoyable. If you have any special requests we will be happy to accommodate them if possible.
Can we take photos inside the car?
Of course, you are encouraged to take as many photos inside and outside the cars so that you can treasure your memories. Your wedding guests are welcome to take photos also.
How much deposit is required to book?
To secure your wedding transport we require a small deposit of $150 per vehicle. This can be paid via credit card, Eftpos, bank transfer or cash and will ensure that your vehicle is organised and booked for your wedding day.
How many cars will i need?
This really depends on the size of your bridal party and your needs on the day. Sometimes we can utilise the cars to make several trips if the bride and grooms pickup address is close to the ceremony. As a general rule most couples will book between 2-3 cars for their wedding transport. Please discuss with our friendly staff your specific needs and we can tailor a package for your transport and help you with the logistics of your day.
Do your cars have Air-Conditioning?
Most of our vehicles have been fitted with air conditioning however please keep in mind that these classic cars are over 65 years old and the performance of the air-conditioning is limited when compared to a modern vehicle. We will do our best to ensure that you remain comfortable on your wedding day and include hand fans as well as chilled water on hot days.
Can i view the cars before i book?
Yes we highly recommend a viewing of our fleet to help us better understand what your requirements are for your wedding day. We encourage you to sit in the vehicles and see how they will look and feel for your wedding. Our showroom is conveniently located just 6.5kms from the CBD. Viewing is by appointment Monday-Friday, contact our office to arrange a time to view our fleet.
How many passengers can the cars hold?
Most of our vehicles can comfortably fit 3-4 passengers. Our stretch Rolls Royce limo can seat up to 7 adult passengers and our Daimler Limousines can seat up to 6.
When should i book my wedding transport?
In order to secure the cars of your choice the earlier the better as there will be more models to choose from. As a guide we suggest 8-12 months prior to your wedding date.
Will you travel outside the Melbourne metro area?
Yes we often travel outside the Melbourne metro area however this will incur a travel surcharge depending on how far we must travel. This is best discussed with our staff as it varies based on location.
When is final payment due?
Final payment of your balance is due at least 2 weeks before your wedding date. Our office staff will be in contact with a reminder prior to this. This can be paid via credit card, Eftpos, cash or direct deposit online banking.
Do you offer discounts for weekday weddings?
Yes we do provided it is not a public holiday. For a quote for your weekday wedding please contact our office.
Are you members of any associations or clubs?
Yes we are proudly a member of the Wedding Car Association Victoria (WCA) We are also an accredited ABIA (Australian Bridal Industry Academy) member and ABS (Australian Bridal Services) Gold member.
Do you supply ribbons?
Yes, we do provide white ribbons on our cars along with large black golf umbrellas to protect the bridal party from the elements if suitable. On request we can also supply red carpet for your entrance to the ceremony. If you would like different ribbons feel free to provide the coloured ribbon and we will decorate the wedding car. Please consult with our office staff they will guide you on the length and width of ribbon required.
How many photo locations can we go to?
This really depends on the time allocated for photographs. We work closely with your wedding photographer and will travel to any number of locations you require as long as there is time. These locations are usually planned in advance before your wedding day with your photographer. Please discuss with our friendly staff and they will be able to advise you.
Do you offer a night pickup service?
Yes we do. If you are looking for transport after your reception back to your house or hotel (if within the inner Melbourne metro area). For rates on this service please ask our staff.
Can we have young children in the cars?
We are restricted by Vic Government laws as to the transportation of young children under the age of 7. As most of these cars are not equipped with seat belts we are not allowed to transport young children. For more information on this please discuss this with our staff.
Do you have a minimum hire time?
We have a minimum 3 hour hire time for wedding vehicles or weekends and public holidays. Please discuss with our staff your specific needs and we will endeavour to help you.